Privacy Policy

Last updated: January 7, 2025

This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our platform. It also details your privacy rights and how you can exercise them.

Your personal data helps us provide and improve our services. By using our platform, you agree to the collection and usage of your information in line with this policy.

Definitions and Explanations

Explanations

Capitalized terms in this policy have the meanings listed below, applicable whether used in singular or plural forms.

Definitions

For the purposes of this Privacy Policy:

• Account refers to a unique profile created to access our platform's features.
• Affiliate means an entity under shared ownership or control with us.
• Company refers to QuestArcadia LLC, 123 Arcadia Avenue, Level 5, Sydney, NSW 2000, Australia.
• Cookies are small files stored on your device that hold information about your browsing activity.
• Country refers to Australia.
• Device means any device capable of accessing our platform, such as a smartphone, tablet, or computer.
• Personal Data refers to any information that can identify an individual.
• Service refers to our website and the services provided through it.
• Service Providers are external entities that assist us in operating and improving our platform.
• Usage Data refers to information automatically collected, such as browser type, visited pages, and IP address.
• Website refers to QuestArcadia, accessible from https://www.questarcadia.com.
• You refers to the user accessing the platform, either as an individual or on behalf of an organization.

Collection and Use of Your Personal Data

Types of Data Collected

Personal Data

We may collect personal data to identify or contact you, such as:

• Email address
• First and last name
• Usage data

Usage Data

Usage data is collected automatically and may include your IP address, browser type, visited pages, and time spent on the platform.

Tracking Technologies and Cookies

We use cookies and similar technologies to enhance your experience. These include:

• Cookies: Small files stored on your device. You can adjust your browser settings to reject cookies.
• Web Beacons: Tools that track user engagement and provide insights into platform performance.

Cookies may be "persistent" (remain stored until deleted) or "session-based" (deleted when the browser is closed). We use both to:

• Provide essential features and functionality.
• Enhance user preferences and experiences.

Your Choices Regarding Cookies

You can disable cookies in your browser, but some features of the platform may not function optimally without them.

• Chrome: Google Support
• Internet Explorer: Microsoft Support
• Firefox: Mozilla Support
• Safari: Apple Support

Use of Your Personal Data

We use your data to:

• Deliver and improve our services.
• Communicate and provide support.
• Ensure compliance with legal obligations.

Sharing Your Data

Your information may be shared with trusted partners or required by law in specific situations.

Data Retention

We retain your data as necessary to fulfill the purposes outlined in this policy.

Data Transfers

Your data may be transferred to and processed in locations outside of your residence country.

Data Deletion

You may request the removal of your data by contacting our support team.

Links to Other Websites

Our platform may contain links to external sites. We encourage you to review their privacy policies.